The Revinate Mobile app provides access to your online reviews and reporting.
The Revinate Mobile app gives you quick, convenient access to your online reviews, social media keyword mentions and reputation reporting. Now you can stay connected by monitoring, reporting and taking action on reviews and on any changes to your hotel’s online reputation, anytime, anywhere.
Key features include:
MANAGING REVIEWS & SURVEYS
• View all your reviews and surveys in one place
• Receive in-app notifications for new reviews when they are published online
• Respond directly to online reviews and surveys
• Filter to view only a specific subset of your reviews and surveys
• Take action on reviews and surveys
- Assign tickets
- Post to Facebook or Twitter
- Forward a review on as a text message or email
- Save a review or survey
REPUTATION SNAPSHOT
• Review overview report
• Engagement summary including social media site activity and review response coverage
• Positive, neutral and negative review reporting
• Sentiment mention summary and trend reporting
SOCIAL MEDIA KEYWORD SEARCHES
• Access the results of your social media searches defined from the Revinate web app
• Browse results organized by channel (Facebook, Twitter, etc.)
• Take action on mentions..
- Assign tickets
- Tweet/Retweet mentions
- Forward a mention as a text message or email
- Save a mention
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