Help Hi to Further Enhance the Services of Its Mobile Hi.
Oi Qualidade is Oi's application to capture, in an innovative and collaborative way, customers' perceptions of voice, internet and SMS/MMS services via mobile, by sending information about problems experienced in everyday life. The information sent by customers will assist Oi in improving the services provided.
- Sign up any difficulties in completing calls, obtain signal to make calls and even access the internet on mobile - associating the problem with geographical location.
- You will be warned if there are improvements or corrections scheduled at the site you have indicated. You will also receive a new notification when the action is completed.
- If you are without internet connection, Oi Qualidade will store your occurrence and send it as soon as you identify a new connection.
- Protocol will not be generated for individualized service. To do this, contact one of Oi's service channels.
Oi is committed to offering the best network experience to its customers.
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